KanREN Staff Directory

Administration

Name: Cort Buffington
Title: Executive Director
* Organizational administration
* Routing architecture
* Emerging protocols
* Technical policy issues

Email: Cort at KanREN.net
Phone: 785-856-9800 x 301

Name: Lisa Hunkele
Title: Business Manager
* Accounts payable/receivable
* Member account billing

Email: Lisa at KanREN.net
Phone: 785-856-9800 x 402

Name: Erica McDiffett
Title: Assistant Director Operations
* Site turn-ups/Upgrades
* Technical issues/Resolutions
* Kan-Ed liaison

Email: Erica at KanREN.net
Phone: 785-856-9800 x 248
Mobile: 785-865-7208

Network Services

Name: Jeff Sorrels
Title: Network Administrator
* Network support
* Network device configuration
* Provisioning

Email: jlsorrels at KanREN.net
Phone: 785-856-9800 x 221

Name: Jordan Geis
Title: Network Administrator
* Network support
* Network device configuration
* Provisioning

Email: jgeis at KanREN.net
Phone: 785-856-9800 x 224

Name: John Lawrence
Title: Network Administrator
* Network support
* Network device configuration
* Provisioning

Email: jlawrence at KanREN.net
Phone: 785-856-9800 x 220

Name: Brad Fleming
Title: Network Engineer
* Network support
* Network device configuration
* Provisioning

Email: bdfleming at KanREN.net
Phone: 785-856-9800 x 222

Name: Matt Kassawara
Title: Network Engineer
* Network support
* Network device configuration
* Provisioning

Email: mkassawara at KanREN.net
Phone: 785-856-9800 x 223

Systems Services

Name: Andy Fleming
Title: Sr Systems Administrator
* Server management
* DNS
* Plesk assistance and mail issues

Email: afleming at KanREN.net
Phone: 785-856-9800 x 201

Video Services

Name: Indika McCampbell
Title: Application Support Specialist
* Video scheduler support
* Videoconferencing SOP
* A/V troubleshooting

Email: iumccampbell at KanREN.net
Phone: 785-856-9800 x 231

Name: Brian Miller
Title: Application Support Specialist
* Video scheduler support
* Videoconferencing SOP
* A/V troubleshooting

Email: bmiller at KanREN.net
Phone: 785-856-9800 x 231

Service Desk

KanREN service desk analysts manage and monitor technical operations to ensure consortium members receive high-quality service. If you experience technical difficulties of any kind contact the Help Desk at 866-984-3662 or via email to support@kanren.net.

* Steve Hochthurn
* Leo Burke
* Ryan Copeland
* Ross Miller
* Richie Kennedy
* Will Lipe

Name: Heather Zoeller
Title: Service Desk Manager
* Escalations
* Service Desk operation and management
Email: heather at KanREN.net
Phone: 785-856-9800 x 101
Mobile: 785-845-4303

Office Assistant

Name: Andy Wright
Title: Office Assistant
* Shipping
* Inventory Management
* General Front Office Management
Email: awright at KanREN.net
Phone: 785-856-9800