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Emergency Support

If you are experiencing technical problems that require immediate attention, please contact:

Network Operation Center (NOC)
866-984-3662 (866-9-THE-NOC)
NOC@kanren.net

Business / Finance Office


Cort Buffington
Interim Executive Director /
Sr. Network Engineer /
Asst. Director Network Services
Photo of Cort Buffington
  • Organizational Administration
  • Backbone Engineering
  • Routing Architecture
  • Emerging Protocols
  • Technical Policy Issues

Erica McDiffett
Assistant Director of Operations
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  • Site Turnups / Upgrades
  • Technical Issues / Resolutions
  • Kan-ed Liason

Technical Services


Jeff Sorrels
Network Administrator
Photo of Jeff Sorrels coming soon
  • Network Support
  • Network Device Configuration
  • Provisioning

Brad Fleming
Network Administrator
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  • Network Support
  • Network Device Configuration
  • Provisioning

Andy Fleming
Systems Administrator
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  • System Administration and Management
  • DNS Issues

Dave Nordlund
Engineer Emeritus
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  • Special Projects

Indika McCampbell
Application Support Specialist
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  • Video Scheduler Support
  • Videoconferencing SOP
  • A/V Troubleshooting

Service Desk


Heather Zoeller
Service Desk Manager
Heather Zoeller
  • Service Desk Manager
  • Problem Escalation and Resolution
  • Network Monitoring
  • Technical Notifications and Updates

Service Desk Staff
  • Front-Line Troubleshooting
  • Network Monitoring
  • Technical Notifications and Updates

Mailing Address

	KanREN, Inc.
	PO Box 442167
	Lawrence, KS 66044