Glossary

Membership

Membership

The membership fee allows a KanREN, Inc. consortium member to participate in the consortium, and to purchase KanREN network services. KanREN membership is a core component to KanREN’s fee structure. The KanREN consortium was created to facilitate communication among colleges, universities, school districts and other organizations in Kansas, and to provide connectivity to the Internet to these organizations via a statewide network. All members pay the same membership fee, regardless of size of institution.

Access Circuits

Access Circuit

The physical circuit that connects a member location to the KanREN Network. The circuit is contracted from a telecommunications provider by KanREN, and delivered to the member with no additional fees or costs added by KanREN. This circuit is a layer 2 (physical circuit) connection only. The Access Circuit bandwidth speed must be greater than or equal to the Network Use bandwidth speed for any connection. (Pricing is member location dependent)

Internet & Backbone

Network Use Committed Information Rate (CIR)

This is the layer 3 (IP, or Internet) portion of the network connection. It also covers the cost of lateral peering with local telecommunications providers, and on- net caches that are strategically located on the KanREN network. The Network Use bandwidth speed (CIR) must be less than or equal to the Access Circuit bandwidth speed for any connection; unless otherwise explicitly stated by KanREN. This allows members to implement higher capacity connections to KanREN than they indent to use immediately.

Network Use Burst Information Rate

Members who elect a CIR (Committed Information Rate) that is lower than their connection capacity may be assessed a Burst Information Rate (BIR) for consistently using more bandwidth than their CIR. BIR is calculated as the standard CIR rate + 20%.

Infrastructure

Infrastructure Fee

This fee provides for cost recovery of the equipment KanREN operates to serve the member institution directly and/or a portion of shared KanREN backbone equipment. This is broken out to demonstrate transparency in how KanREN spends member fees.

Infrastructure No Site Equipment

For members providing their own connections to the KanREN backbone, this fee recovers a portion of the shared KanREN backbone network equipment.

Network Support

Research Support

For members with significant research operations, this allows KanREN to directly work with researchers, research coordinators, HPC centers, etc. to better support their work. This support is critical for members who deploy Science DMZs, DTNs, FIONAs, or other infrastructure specifically deployed to enhance data transfers for research datasets. The fee is for Research sites and includes support with negotiated response time during business, and secondary hours.

Network Support 24 Hour Passive

This fee allows KanREN to monitor, manage, maintain, and operate the network. The fee is for 24 hour support, 365 days a year, passive monitoring and response outside of KanREN business hours, with a maximum response time of 1 hour during business hours and 4 hours after hours and holidays.

Network Support 24 Hour Active

This fee allows KanREN to monitor, manage, maintain, and operate the network. This fee is for 24 hour proactive support, 365 days a year, active monitoring and response outside of KanREN business hours, with a maximum response time of 1 hour during business hours and 4 hours during secondary business hours and holidays. This is KanREN’s hallmark support. Response is typically minutes, and we often are the first to alert member staff there is an issue.

Network Support Backbone

This fee allows KanREN to monitor, manage, maintain, and operate the network. The fee is for 24 hour support, 365 days a year with a maximum response time of 15 minutes during business hours and 1 hour after hours and holidays. This support level is reserved for our backbone hosting members, with response times often under 1 minute.

Internet2/CAP

Internet2/CAP Access

This fee covers KanREN’s expense to provide Internet2 connectivity to its members. Internet2 access is a core component of KanREN’s network connectivity service and is required.

Internet2/CAP for Internet2 Institutional Members

This fee covers KanREN’s expense to provide Internet2 connectivity to its members. Internet2 access is a core component of KanREN’s network connectivity service and is required.

Internet2/CAP for Non-I2 Member Public University Members

This fee covers KanREN’s expense to provide Internet2 connectivity to its members. Internet2 access is a core component of KanREN’s network connectivity service and is required.

Additional Connectivity Services

Voice QoS

KanREN prioritizes member VoIP/SIP traffic sourced from and destined to telephony service partners. A member must be working with a KanREN partner telephony provider to receive the benefits of voice QoS. A current list of partner providers can be obtained by speaking with a KanREN employee.

DNS Hosting

Primary and/or secondary DNS hosting is provided for members at no charge. This is intended to be a convenient service for members with modest needs. If your organization requires a large number of zones, entries and/or frequent changes, please contact KanREN for more options.

Multipoint LAN Emulation (VPLS)

VPLS is short for Virtual Private LAN Segment. VPLS is used to create multi-point private network connections. At least three endpoints are necessary to warrant a VPLS. This is useful for members with remote campus locations. KanREN generally provides VPLS at no additional fee for connected members.

Point-to-Point Circuit Emulation (VLL)

The service is also referred to as MPLS pseudowire. The VLL is a point-to-point connection that includes both the advantages of circuit switched and packet switched networks. The VLL transports data-link layer frames between two discrete endpoints. This is especially useful for sites with remote campus locations. KanREN generally provides VLL at not additional fee for connected members.

IP Remote Date Center Connectivity

Service that connects a local datacenter to a remote DC location, which may be at a partner institution, a cloud services provider (e.g. AWS), or any other location. This type of connection is made over the IP network, and does not allow fully integrated datacenter operations unless an encrypted L2 tunnel is used on top of the IP network.

Layer 2 VPN Remote Data Center Connectivity

This type of interconnection allows full integration of datacenter operations between the remote and local locations. The DC operator may use the same IP address space and all DC operations techniques that are available locally.

Net+ Services

Virtual Machines

KanREN Virtual Machines (VMs) are provisioned on KanREN’s virtualization platforms. All KanREN VMs are hosted on the KanREN private statewide backbone, with the same benefits as any other direct connection to our backbone network.

The StormCellar

StormCellar is KanREN’s cloud-based storage service. StormCellar is co-located on the KanREN backbone. Storage is provisioned as block-based utilizing the iSCSI protocol or file-based  through AFP, NFS or SMB/CIFS protocols.

Video Services

Zoom Additional Webinar

Priced per webinar port per year. Webinars provide for very large events with a uni directional flow of audio+video.

Zoom Additional CRC Port

Priced per port per year.

Zoom Mid-High Non-Connected

Includes 1250 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately.

Zoom Additional Large Meeting

Priced per meeting per year.

Zoom Large Non-Connected

Includes 2500 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately.

Zoom Mid-Low Non-Connected

Includes 625 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately.

Zoom Small Non-Connected

Includes 325 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately.

Zoom Extra-Small Non-Connected

Includes 150 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately.

Zoom Mid-High Connected

Includes 1250 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately. KanREN network connectivity required.

Zoom Large Connected

Includes 2500 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately. KanREN network connectivity required.

Zoom Small Consortium

Includes 75 Pro Accounts and 4 CRC Ports. Additional resources can be purchased separately. KanREN Membership required.

Zoom Medium Consortium

Includes 150 Pro Accounts and 8 CRC Ports. Additional resources can be purchased separately. KanREN Membership required.

Zoom Large Consortium

Includes 325 Pro Accounts and 12 CRC Ports. Additional resources can be purchased separately. KanREN Membership required.

Zoom Extra-Small Connected

Includes 150 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately. KanREN network connectivity required.

Zoom Small Connected

Includes 325 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately. KanREN network connectivity required.

Zoom Mid-Low Connected

Includes 625 Pro Accounts, 5 CRC Ports, 5 Large Meetings and 2 Webinars. Additional resources can be purchased separately. KanREN network connectivity required.

Consulting

Consulting Design and Engineering

KanREN will often work with members on projects that are outside the scope of everyday operations. The project must require management, support, and resolutions from KanREN Engineering staff. This consultation must take place during standard business hours (7-7 M-F). KanREN staff will make final determination of a project’s scope with input from the requesting member. ($100/hr sold in hourly increments with a 1 hour minimum)

Consulting After Hours

KanREN will often work with members on projects that are outside the scope of everyday operations, and/or take place outside of standard business hours (M-F 7-7). In an effort to recover costs for these activities KanREN charges an hourly rate. This fee is assessed for any consulting that takes place outside of KanREN’s standard business hours (M-F 7-7). The project must also be managed by Admin or Specialist level support and resolutions. KanREN staff will make final determination of a project’s scope with input from the requesting member. ($125/hr sold in increments of 1 hour with a 1 hour minimum)

Consulting Regular Business Hours

KanREN will often work with members on projects that are outside the scope of everyday operations. In an effort to recover costs for these activities KanREN charges an hourly rate. This fee is assessed for any consulting that takes place M-F from 7-7. The project must also be managed by Admin or Specialist level support and resolutions. KanREN staff will make final determination of a project’s scope with input from the requesting member. ($75/hr sold in 1 hour increments with a 1 hour minimum)

Events

KanREN Workshops and Seminars

KanREN will often provide workshops or seminars on current technological issues or topics. These workshops/seminars are priced on a per event per attendee basis. When seats are available, KanREN may open participation to non-members at a higher price.

Other Products & Services

Disconnect Fee

Fee assessed to members who terminate services early. Applies to 100% of directly passed through fees, partial fees may be applied to non-pass through items.

Connectivity Fees

Installation

This is a one-time fee that covers the installation of new services. KanREN uses it to fund equipment and labor that cannot be recovered through recurring service fees.

Network Security Services

SSL-Based Site-to-Site VPN

This service is included at no additional cost as part of KanREN’s on-premise security solutions. It is used to create encrypted, secure connections between sites that are “nailed up” permanently. These connections are made over existing IP connections and can traverse the public internet securely.

IDS/IDP Service

Real-time Intrusion Detection and Prevention services provided as part of KanREN’s on-premise security solutions. IDP allows for L3-L7 traffic scanning and policy enforcement which aids in protecting against advanced application layer attacks.

CIPA Compliant Web Content Filter

Children’s Internet Protection Act (CIPA) compliant web content filtering can be provided through KanREN’s on-premise security solutions or through our DNS-based content filtering/security service. Services are complementary and together provide maximum effectiveness.

Blackhole DNS

This service provides purposefully false responses for known-bad domain name queries. The member site is allowed to define their profile based on categories. A GUI web interface is provided where site administrators may manage whitelist and blacklist entries.

Network-Based Anti-Virus

Real-time, network-based anti-virus scanning for designated traffic flowing between firewall zones. This service is included as part of KanREN’s on-premise security solutions.

Remote Vulnerability Scanning

This service provides external vulnerability scans of the member’s network. KanREN staff will perform regular scans of the member’s public IP space, testing for known vulnerabilities and attack vectors. A summary of activities as well as suggestions for mitigation. NOTE: KanREN is NOT an authorized PCI or HIPAA scanning service provider; this service does not meet standards for any regulatory agency.

Stateful Firewall

The core component of KanREN’s on-premise security solutions. A Stateful Firewall is the basic building block of a security border to the outside world. This is the component that does not allow invalid traffic in or out of a network, and tracks states of those connections.

Cloud-Based Networking

Cloud-Based Networking

This service allows multiple locations to be connected with a virtualized border (router, firewall, IDS/IDP, etc.) in KanREN’s cloud. This reduces inefficiencies in backhauling all traffic from remote campuses back to a central campus, where it essentially makes a “hairpin” turn and goes right back out; or the inefficiencies of re-creating border infrastructure and management at each location.

USAC

Billing to USAC Form 474 (SPI)

For tracking SPI invoices to an from USAC.

USAC Form 472 (BEAR) Reimbursement

For tracking BEAR credits from USAC, and their disbursement to the applicable member.