I had the rare opportunity today to attend a meeting with several of our biggest members and some of our staff. This is a technical planning meeting about some \u201cnew stuff\u201d we\u2019re looking to do in partnership with them.<\/p>\n\n\n\n
The meeting was really good, and I think we\u2019ve got a great solution (thank you Brad Fleming). But the meeting ended early, and we all stayed to talk. I started listening to the member technical folks talking to each other about a number of things they\u2019re doing.<\/p>\n\n\n\n
I was amazed at how often the word \u201cKanREN\u201d came up in their discussions. I\u2019ll give one example here that really makes the point. They were talking about phones, and I listened to more than one of them talk about how KanREN picked up their voice traffic on a different port, transported it to the SIP trunk provider as priority traffic, etc.<\/p>\n\n\n\n
In every case, I know this is something we just did for them. We didn\u2019t charge anything, nothing one-time, nothing recurring. We just did it. Then I remembered some conversations with another member who did something similar, but didn\u2019t work with us. I know that they ended up paying for a dedicated circuit from a 3rd party carrier with a multi-year commitment\u2026 You get the point.<\/p>\n\n\n\n
Throughout the entire conversation, I kept hearing things like this come up. It\u2019s nice reassurance that we are doing our job, and these members are getting a huge amount more than \u201cInternet\u201d from us. The best part of all was that every time KanREN\u2019s part of the picture came briefing into focus, it was alway just a given\u2026. Yeah, no problems because KanREN just did that for us.<\/p>\n\n\n\n
This makes me feel good. I think about our staff mostly \u2014 the people who are actually interfacing with these people all of the time \u2014 and that they\u2019re doing a great job making sure we keep true to our cause and do what I keep promising we\u2019re doing.<\/p>\n","protected":false},"excerpt":{"rendered":"
I had the rare opportunity today to attend a meeting with several of our biggest members and some of our staff. This is a technical planning meeting about some \u201cnew stuff\u201d we\u2019re looking to do in partnership with them. The meeting was really good, and I think we\u2019ve got a great solution (thank you Brad…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[9],"tags":[60],"acf":[],"yoast_head":"\n